Benefits Advisor – Remote

Location: United States of America
Job Type:Contract
Posted about 9 hours ago

Expiry Date: 21 May 2023
Referral: 224186@accuick.com
4 months contract (possible extension)

Job Description:

Remote job

The Benefit Advisor will handle any customer who has no existing enrollment within ARHS. The Licensed Benefit Advisor’s responsibilities include: selling and enrolling retirees into appropriate Insurance products including but not limited to health, prescription drug, vision and dental plans, and advising Pre-Medicare eligible recipients on their options. This is done primarily through providing Medicare education, conducting needs analysis, and assisting the retirees in selecting an appropriate plan for their needs. Job Responsibilities:

Ability to pass licensing exam and Carrier certifications annually and maintain good standing
Knowledge of Medicare health, prescription drug plan, vision and dental enrollments. Ability to identify Medicare prospects needs using a need based selling approach, accurately answering questions, addressing any concerns, and recommending appropriate plan
Enroll retirees compliantly and efficiently into selected Medicare Health Insurance, prescription drug, vision and dental plans by reading scripting verbatim. Provide accurate information to Pre-Medicare retirees regarding the Affordable Care Act (ACA)
Enrolling retirees will require handling retiree personal baking information including access to HRA funding, banking/financial institution information, and Personal Identifying Information (PII)
Generate outbound phone calls to pre-set appointments, generate direct to consumer leads, case work and follow-up service calls. Actively listen to identify customer questions and needs, utilize probing questions when necessary
Meet and/or exceed monthly sales goals and service levels
Handle inbound service calls by providing accurate and complete information via researching/selling/locating licensed agent
Actively manage all assigned appointments to ensure all retirees needs are met on a timely basis
Respond to voicemails within 24 hours, internal chat requests, handle and support customer complaints and/or client escalations
Deliver a consistently positive customer experience in a highly ethical and professional manner
Absorb new information and have the flexibility to adapt to new processes rapidly
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

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